Time zone - This feature lets you to set the timezone settings at your company level in HappyFox Chat. The timezone will be reflected in the transcript emails (Emails that are sent to the Email address set under Manage->Chat Transcripts) and also in integrations with other tools like HappyFox HelpDesk, SalesForce, Z…
A date filter determines the time range to extract the data for your visualization. This time filter affects all the visuals across your account. The date range selected will be saved until changed otherwise. Steps to be followed: * Click on the date range on the right-top of the page. * You can select a …