Change the Time and Language Settings
HappyFox allows you to set the "Timezone" and "Language" settings, which will be set to every new agent added to your support system. 🔐 These settings are available only for Account Administrator . Change Time and Language settings: * Login to your Agent interface and navigate to Manage >> Account Settings. * Un…
Daylight Savings Time in HappyFox
Daylight Savings Time , also known as Summer Time, is a practice that many countries have in place, to set their clocks one hour ahead of their standard time. This typically occurs around the start of springtime and goes back to the regular standard time in autumn. To tackle DST, we have introduced a new set of time…
How to set time zone for my company ?
Time zone - This feature lets you to set the timezone settings at your company level in HappyFox Chat. The timezone will be reflected in the transcript emails (Emails that are sent to the Email address set under Manage->Chat Transcripts) and also in integrations with other tools like HappyFox HelpDesk, SalesForce, Z…
