Export Contacts to spreadsheets
NEW FEATURE UPDATE: You can now export all your Contacts directly from the Contacts list page. Refer to thisfor more details You can export your HappyFox contacts through reports to a .csv or .xls file leveraging the power of HappyFox Reports. Available in all pricing plans. To Start Exporting HappyFox Contacts…
How do I export my tickets from HappyFox?
To export the tickets from your help desk, please navigate to Reports >> Exports from the module switcher. If you don't see this option, make sure your agent role has the managerial permission "Export reports". Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Quick Guide to export your t…
Exporting Assets to Spreadsheets
Assets can be exported to spreadsheets in HappyFox help desk in a single click. Follow the below steps to export all the assets from a particular asset type. * Navigate to the Asset Management module. * From the Asset List page, click on Export Assets button. * Once the export file is ready an e…
Chat Reports and Analytics
Reports feature on HappyFox Chat provides data on the chat activity and customer satisfaction metrics. Reports feature is available in all plans. Reports can be accessed by both admins and agents. Only admin can export the reports data. You can filter reports with custom date range depending upon your plan: St…
