To collect your visitors' name, email and contact number before starting a chat, enable the pre-chat form option in your HappyFox Chat account. Only Admin role enabled agents will have access to this setting Steps to enable pre-chat form and details to be collected: Step 1: Log in to your HappyFox Chat account. (…
Collecting Data Processing Consent from your customers in the pre-chat form and offline form. Login as administrator, and toggle on the "Data Processing consent". go to Manage >> Pre-chat Form >> Data Processing Consent. To customize the text hover over the "Data Processing Consent" field and you will see an edi…