Configure X (previously Twitter) Integration with HappyFox
With X (previously Twitter) fast becoming the de-facto channel for customer service online, HappyFox lets you integrate your organization's X handles with your help-desk account. Using X Integration, you can do the following, within HappyFox: * Convert X statuses into tickets, send replies. * Convert X mentions…
Enable Single Sign On with JSON Web Token (JWT)
A JSON Web Token (JWT) is an open standard that defines a compact and self-contained way of transmitting information between two parties as a JSON object. Using JWT integration with HappyFox, you can build your own login portal or reuse an existing login portal for providing access to HappyFox support center. Th…
Adding HappyFox Chat to Your Support Center
HappyFox Helpdesk has always aspired to make communication between you and your users better and more effective. With Chat Increasingly becoming a popular choice for customers - with faster and quicker resolution on their support queries, adding the HappyFox Chat widget to your Support Center is the perfect way to…
Configure SugarCRM Integration with HappyFox
SugarCRM integration with HappyFox allows your agents to retrieve contextual SugarCRM contact information within HappyFox. This information can be viewed on the ticket-details page and in new ticket form. The integration also provides an option to push ticket-information to SugarCRM cases automatically. Applicable Pl…
Enable Integration with BigCommerce
HappyFox-BigCommerce integration allows agents to view BigCommerce customer information and recent orders from within a HappyFox ticket. Additionally, agents can lookup BigCommerce customer and order information and use it while creating a new HappyFox ticket. Available on all pricing plans This integration Configur…
Enable Twitter SSO for your HappyFox account
With Twitter SSO integration, Contacts can log in to HappyFox using their Twitter Account credentials. Available on all pricing plans Enabling Twitter SSO Involves: * Getting Consumer key and Consumer Secret from Twitter Developers Portal. * Installing the Twitter SSO app inside HappyFox with the Consumer Key an…
Configure Stripe Integration with HappyFox
Stripe is an online payment processing platform for internet businesses that offers a suite of payment APIs. Integrate HappyFox with stripe and access contextual billing information within your help desk. Overview of the integration 🚀: * Bring in details such as Customer, Order, Payment, and Subscription informati…
Configure Keap (fka Infusionsoft) Integration with HappyFox
Keap is a complete sales and marketing automation software for small businesses combining CRM, email marketing, lead capture and e-commerce. Keap integration with HappyFox: * Shows Keap contact information in Ticket details and new ticket form. * Allows adding Keap tags to contacts from HappyFox. * Shows ticket …
Configure GitHub Integration with HappyFox
GitHub brings together the world's largest community of developers to discover, share, and build better software. It provides access control and several collaboration features such as bug tracking, feature requests, task management, and wikis for every project. GitHub integration with HappyFox allows your agents …
Configure Zoho CRM Integration with HappyFox
Zoho CRM software is an online Customer Relationship Management (CRM) system for managing your sales, marketing & support in a single system. Available on Mighty and above pricing plans With HappyFox-Zoho CRM integration, your support agents can: * View Zoho customer information from HappyFox ticket detail and ne…
