Installing and configuring Magento Plugin for HappyFox
Overview HappyFox has a plugin available in Magento Connect through which you can view tickets from your HappyFox account inside Magento. The scope of this plugin is: * Viewing tickets of contacts who are common to both Magento and HappyFox . The email ID of the contact should be the same. This mapping is done v…
Configure LogMeIn Rescue Integration with HappyFox
LogMeIn Rescue integration allows you to provide remote support to your customers and log session messages back in HappyFox. Integrating LogMeIn Rescue with HappyFox allows your support agents to: * Create a LogMeIn Rescue remote support session from a HappyFox ticket. * Directly share the remote support session …
Configure Zoho CRM Integration with HappyFox
Zoho CRM software is an online Customer Relationship Management (CRM) system for managing your sales, marketing & support in a single system. Available on Mighty and above pricing plans With HappyFox-Zoho CRM integration, your support agents can: * View Zoho customer information from HappyFox ticket detail and ne…
Configure Stripe Integration with HappyFox
Stripe is an online payment processing platform for internet businesses that offers a suite of payment APIs. Integrate HappyFox with stripe and access contextual billing information within your help desk. Overview of the integration 🚀: * Bring in details such as Customer, Order, Payment, and Subscription informati…
Configure Facebook Integration with HappyFox
Facebook Pages have increasingly become a popular choice for customers to communicate with your brand. By integrating HappyFox to your organization's Facebook page, you can receive and respond to customer's Facebook messages and posts inside HappyFox. Available on All Pricing Plans. Plan based limit on the number o…
Enable integration with Pipedrive
HappyFox integration with Pipedrive lets you access relevant information about the customer from HappyFox interface, and also allows you to push tickets as a activity against the contact or the organization in Pipedrive. Available to Mighty and above pricing plans. Pipedrive information is shown for the correspon…
HappyFox plugin for Salesforce
This article outlines the steps required to set up the HappyFox plugin inside a Salesforce account. Requirements: * A valid HappyFox (trial or paid) account * A valid Salesforce account This is the link to download the latest version of the plugin - Configuration notes: Remote settings: Before Salesfor…
Configure SugarCRM Integration with HappyFox
SugarCRM integration with HappyFox allows your agents to retrieve contextual SugarCRM contact information within HappyFox. This information can be viewed on the ticket-details page and in new ticket form. The integration also provides an option to push ticket-information to SugarCRM cases automatically. Applicable Pl…
Configure Baremetrics Integration with HappyFox
Baremetrics is a subscription analytics platform that lets you monitor information about your customer’s MRR, subscription information and more. Integrating Baremetrics with HappyFox enables your agents to view details about the * status of customer subscription * net recurring revenue from the customer * month…
Configure GitHub Integration with HappyFox
GitHub brings together the world's largest community of developers to discover, share, and build better software. It provides access control and several collaboration features such as bug tracking, feature requests, task management, and wikis for every project. GitHub integration with HappyFox allows your agents …
