Configure Magento Integration with HappyFox
Magento is an open source e-commerce platform which provides online sellers with a powerful shopping cart system, as well as control over the look, feel and functionality of their online store. HappyFox - Magento Integration enables agents to view Magento customer and order information for a HappyFox contact w…
Enable Integration with BigCommerce
HappyFox-BigCommerce integration allows agents to view BigCommerce customer information and recent orders from within a HappyFox ticket. Additionally, agents can lookup BigCommerce customer and order information and use it while creating a new HappyFox ticket. Available on all pricing plans This integration Configur…
Enable integration with Highrise
Highrise is a simple CRM that helps you track leads and manage follow ups on the go. Highrise integration for HappyFox helps your agents: * View Highrise contact information from HappyFox ticket-detail and new-ticket form. * Push HappyFox ticket information as either Cases or Notes(Contact) in Highrise. Available…
Configure Batchbook Integration with HappyFox
Batchbook is a CRM tool, best suited for Small and medium businesses, that can streamline communications with customers and client. With HappyFox-Batchbook integration, agents can gather client information from Batchbook for the corresponding ticket contacts inside HappyFox. Available to Mighty and above pricing pla…
Configure ChartMogul Integration with HappyFox
ChartMogul is a leading analytics platform that integrates with various payment providers and offers detailed analysis and reports on customer subscription trends, recurring revenue from customers and more. Integrating ChartMogul with HappyFox is very straightforward and requires the following * Fetching “Accoun…
Inbound Calls through RingCentral
INTRODUCTION HappyFox allows your staff to handle inbound calls through Ringcentral from within the HappyFox app. This article takes you through the entire lifecycle of an incoming call, starting from call arrival upto ticket creation. Call recordings from RingCentral can be added as a new ticket or appended to an …
Enable Integration with Microsoft Dynamics CRM - On Premise
HappyFox integration with MS Dynamics lets you access your customer information from your HappyFox interface, and also allows you to view the tickets as cases in MS Dynamics interface. In order to enable this integration, you would need an existing MS Dynamics On-Premise subscription with an Internet Facing Deploy…
Enable Twitter SSO for your HappyFox account
With Twitter SSO integration, Contacts can log in to HappyFox using their Twitter Account credentials. Available on all pricing plans Enabling Twitter SSO Involves: * Getting Consumer key and Consumer Secret from Twitter Developers Portal. * Installing the Twitter SSO app inside HappyFox with the Consumer Key an…
Configure MixPanel Integration with HappyFox
Mixpanel is a business analytics SaaS tool that allows tracking your customer interactions with web and mobile applications and provides tools for targeted communication with them. By integrating MixPanel with HappyFox, your agents can view custom properties of user records in MixPanel right within HappyFox. Integra…
Installing and configuring Magento Plugin for HappyFox
Overview HappyFox has a plugin available in Magento Connect through which you can view tickets from your HappyFox account inside Magento. The scope of this plugin is: * Viewing tickets of contacts who are common to both Magento and HappyFox . The email ID of the contact should be the same. This mapping is done v…
