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Enable integration with Highrise
Highrise is a simple CRM that helps you track leads and manage follow ups on the go. Highrise integration for HappyFox helps your agents: * View Highrise contact information from HappyFox ticket-detail and new-ticket form. * Push HappyFox ticket information as either Cases or Notes(Contact) in Highrise. Available…
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Enable Integration with Microsoft Dynamics CRM - On Premise
HappyFox integration with MS Dynamics lets you access your customer information from your HappyFox interface, and also allows you to view the tickets as cases in MS Dynamics interface. In order to enable this integration, you would need an existing MS Dynamics On-Premise subscription with an Internet Facing Deploy…
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Configure Batchbook Integration with HappyFox
Batchbook is a CRM tool, best suited for Small and medium businesses, that can streamline communications with customers and client. With HappyFox-Batchbook integration, agents can gather client information from Batchbook for the corresponding ticket contacts inside HappyFox. Available to Mighty and above pricing pla…
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Configure ChartMogul Integration with HappyFox
ChartMogul is a leading analytics platform that integrates with various payment providers and offers detailed analysis and reports on customer subscription trends, recurring revenue from customers and more. Integrating ChartMogul with HappyFox is very straightforward and requires the following * Fetching “Accoun…
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Inbound Calls through RingCentral
INTRODUCTION HappyFox allows your staff to handle inbound calls through Ringcentral from within the HappyFox app. This article takes you through the entire lifecycle of an incoming call, starting from call arrival upto ticket creation. Call recordings from RingCentral can be added as a new ticket or appended to an …
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Configure MixPanel Integration with HappyFox
Mixpanel is a business analytics SaaS tool that allows tracking your customer interactions with web and mobile applications and provides tools for targeted communication with them. By integrating MixPanel with HappyFox, your agents can view custom properties of user records in MixPanel right within HappyFox. Integra…
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Configure Stripe Integration with HappyFox
Stripe is an online payment processing platform for internet businesses that offers a suite of payment APIs. Integrate HappyFox with stripe and access contextual billing information within your help desk. Overview of the integration 🚀: * Bring in details such as Customer, Order, Payment, and Subscription informati…
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Enable Integration with BigCommerce
HappyFox-BigCommerce integration allows agents to view BigCommerce customer information and recent orders from within a HappyFox ticket. Additionally, agents can lookup BigCommerce customer and order information and use it while creating a new HappyFox ticket. Available on all pricing plans This integration Configur…
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Configure X (previously Twitter) Integration with HappyFox
With X (previously Twitter) fast becoming the de-facto channel for customer service online, HappyFox lets you integrate your organization's X handles with your help-desk account. Using X Integration, you can do the following, within HappyFox: * Convert X statuses into tickets, send replies. * Convert X mentions…
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Configure Zoho CRM Integration with HappyFox
Zoho CRM software is an online Customer Relationship Management (CRM) system for managing your sales, marketing & support in a single system. Available on Mighty and above pricing plans With HappyFox-Zoho CRM integration, your support agents can: * View Zoho customer information from HappyFox ticket detail and ne…
