Edit agent profile details
HappyFox Chat users can update their profile details from the " Edit Profile " section of their account. On clicking the edit profile option, a popup will be displayed where you can modify your profile information, update your e-mail & password, enable/disable email notifications and set up 2FA. A. Your Profil…
Edit Agent Details
How to configure agent details for other agents? From the Agent details page, you can configure the following details for other agents: * Name * Username * Email * Role * Category Association * Ticket Assignment Throttle limit (if auto assignment is configured) Note : Only agents with “ Manage Agents ” permis…
