A robust password policy is crucial for the security of any organization. HappyFox has updated the minimum password requirements for its users i.e., both staff(agent) and contacts. All HappyFox passwords should now contain * Minimum of 8 characters * At least one lowercase letter [a-z] * At least one uppercase …
Password policy lets you define the standards for agents password used in the agent portal. Plan : Enterprise & above To enable and configure the password policy, * Navigate to Main Menu > Manage >> Security Note : Only agents with “Manage Security” permission can view this option. * Navigate to “ Passwor…
Agents can change their password for security reasons or reset it if they forget it. HappyFox also gives you the flexibility to change/re-set other agents' passwords, if required. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Change/Reset password for yourself: Agents can either reset or…