Create and Manage Work Schedules
Work Schedules help you clearly define the work timings of your support team. You can have more than one Work Schedules configured, based on your team set up. You can then chose to include them in any SLAs or Smart Rules to exclude the nonworking hours when calculating time-based conditions. Available on all Pricing…
How to set Work Hours for the company?
Work Hours feature allows you to set up your preferred work timings/operating hours for each day of the week. Chat widget goes to offline state or gets hidden after work hours depending upon the preferences set by the admin. This feature is available on all plans. Setting up Work Hours: 1. Login to your HappyFox …
