My Settings
HappyFox helpdesk agents can manage and configure their basic account settings via 'My Settings' section inside their account. Access "My Settings" from the profile dropdown on the topmost right: The following are the various pieces of agent-specific information that can be modified inside "My Settings": 1…
Edit agent profile details
HappyFox Chat users can update their profile details from the " Edit Profile " section of their account. On clicking the edit profile option, a popup will be displayed where you can modify your profile information, update your e-mail & password, enable/disable email notifications and set up 2FA. A. Your Profil…
Email Signatures in HappyFox
HappyFox allows you to have Signatures specific to Categories and Agents. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus As an agent, you might want to personalize your email signature that goes out to customers while adding an update on a ticket. Besides, you can set up signatures exclus…
How to add image in agent signature?
HappyFox allows you to add images in signature for better illustration. Available Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus The My Settings page on your HappyFox account allows you to customize information related to your HappyFox agent account. If you haven't set up a signature to append in…
