Credentials of Account administrator
The account administrator is normally the one who signs up for the HappyFox instance. Apart from inviting other staff to the application you can find below more capabilities of the Admin within HappyFox application. 1. The first staff (admin) account is created with the details of the account administrator. 2. The …
Agents - Roles & Permissions
On HappyFox Chat, you can create multiple roles with custom access/permissions. Under Manage >> Roles and Permissions, you'll see default roles - Admin and Agent which have a pre-defined set of permissions (listed at the end of this article). Based on your requirement you can create new roles with custom permissio…
