How to preset customer name and email on chat widget
This can be done programmatically. You can send in your signed-in user’s name and email by simply calling the setVisitorInfo method to pass those details. This will skip the pre-chat form for the users. Mandatory properties that needs to be set are: * name * email Syntax - setVisitorInfo HappyFoxChat.setVisitor…
Prepopulate contact fields using URL parameters
HappyFox allows you to pre-fill contact fields such as name, e-mail and phone during ticket creation from the agent panel by passing these as parameters in the URL. How this works: Contact Fields have a URL parameter associated with it: Contact Field Parameter Full name contact_name Phone Number contact_ph…
