Articles
Accessing Knowledge Base from a Ticket Page
Adding CC & BCC to Tickets
Adding Ticket Reply
Auto-populating CC recipients while adding an update
Call Notes for Voice Channel Tickets
Edit Ticket Update
How to add an agent reply without notifying the customer
Insert Knowledge Base Articles in Ticket Replies
Internal Collaboration via Private Notes
Perform quick reply
Ticket Sidebar in HappyFox Helpdesk
Update tickets with inline images
Using Canned Actions
Utilize The Rich Text Editor for Ticket Responses
